The Chat Shop Blog

Here are our musings from delivering real conversations. Our blog brings together insight from our experts and some select guest authors. The latest trends, techniques and thinking regarding sales enablement and customer service.

The Chat Shop Blog

James Felix

James Felix is a Live Chat Agent at The Chat Shop; he ensures customers receive pain free support. James currently lives in Cumbria but has lived and worked in South Africa, Germany and Italy (to name but a few) before joining The Chat Shop.