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1. Tell us about your background.

Born of a virgin moon amidst the whispers of windborn prophecy, some claim that I was placed upon this disparate rock for a singular purpose. That being; to make from that which is immaterial, that which is comprehensible. And what better capacity exists, in which to derive sense from nonsense, than that of The Chat Shop.

I studied physics, and worked in IT service management and as a freelance writer. I’ve always had an aptitude for working with numbers and extracting relevance with respect to their context. It seemed natural to step into a role based around collecting and organising data, making sure that the numbers say what we want them to applying my skills in creative and useful ways.

2. Why did you decide to join The Chat Shop?

The interview gave me the impression that The Chat Shop was a company that trusted its employees to take initiative. I knew it would be a great place to grow and make my role my own.

3. How have you enjoyed your job so far?

I’ve been met with all manner of challenges, and been given the freedom to approach them in a variety of ways. I’ve been trusted when I’ve asked to take responsibility for processes that I saw I could improved, which feels great.

4. What do you want to accomplish at The Chat Shop?

I would like to help the company grow and be responsible for positive changes that enable it to prosper. In particular, I would like to take responsibility for data management and ensure that any direction The Chat Shop takes is backed with hard data.

5. What have you learned from your career before The Chat Shop?

Nothing much and most of it involves expletives…

I’ve learned that I find it more rewarding to ‘get my hands dirty’ and dive into the deep end, not necessarily knowing how confident I should be in a given situation. I’ve found that the successes and even failures earned in such circumstances teach me much more than anything achieved in safer waters.

6. What do you do for fun outside of work?

I go on random live chat run by other companies and feel smug. I also enjoy rock climbing and playing games.