The Chat Shop Blog

Here are our musings from delivering real conversations. Our blog brings together insight from our experts and some select guest authors. The latest trends, techniques and thinking regarding sales enablement and customer service.

The Impact of Online Reviews on Customer Decisions

Guest Author | 9 January 2019

10 Tricks to Write a Compelling Email Subject Line to Grab Customer Attention

Guest Author | 20 December 2018

How to increase conversion through your omnichannel ecosystem of touchpoints

Sean Cotter | 12 December 2018

Why your ecommerce strategy needs a gut check

Sean Cotter | 29 November 2018

4 Retail trends every marketer needs to know for Christmas 2018

Sean Cotter | 15 November 2018

What's happening with UK online retail sales?

Sean Cotter | 6 November 2018

Sales data and outreach: what's your conversion rate for sales calls?

Guest Author | 17 June 2018

LinkedIn automation: Genius marketing technique or plain old spamming?

Guest Author | 25 May 2018

LIVE CHAT HANDBOOK for lead generation and ecommerce conversion

Jonny Everett | 15 March 2018

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4 Retail trends every marketer needs to know for Christmas 2018

Retail in flux

The Chat Shop wins HomeAgent Operation of the Year and Customer Service Team of the Year Awards

What's happening with UK online retail sales?

The Impact of Online Reviews on Customer Decisions

10 Tricks to Write a Compelling Email Subject Line to Grab Customer Attention

How to increase conversion through your omnichannel ecosystem of touchpoints

Why your ecommerce strategy needs a gut check

4 Retail trends every marketer needs to know for Christmas 2018

What's happening with UK online retail sales?

Sales data and outreach: what's your conversion rate for sales calls?

LinkedIn automation: Genius marketing technique or plain old spamming?

LIVE CHAT HANDBOOK for lead generation and ecommerce conversion

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